FAQ
Frequently Asked Questions
Answers about Michigan Auto Marketplace, vehicle listings, Facebook Group exposure, seller packages, dealer plans, and how our marketplace works.
General Questions
What is Michigan Auto Marketplace?
Michigan Auto Marketplace is a vehicle marketing platform that helps private sellers, automotive sales professionals, and dealerships market vehicles online and through our Michigan Facebook Buy/Sell Group network.
Is Michigan Auto Marketplace a dealership?
No. Michigan Auto Marketplace is not a dealership and does not buy, sell, finance, inspect, guarantee, or broker vehicles. We provide a marketplace and marketing platform that connects buyers and sellers.
What types of vehicles can be listed?
Cars, trucks, SUVs, vans, motorcycles, RVs, boats, powersports, and other approved vehicle-related listings may be accepted.
Facebook Group Exposure
How many Facebook Groups are included?
Michigan Auto Marketplace is connected to 24 Michigan Buy/Sell Facebook Groups with over 848,000 combined members.
Does my listing automatically get posted to every Facebook Group?
Listings may be submitted to affiliated Facebook Groups based on the package purchased, group rules, admin approval, listing quality, and platform guidelines.
Are Facebook posts guaranteed?
No. Facebook Group posting is subject to admin approval, group rules, Facebook policies, listing quality, and membership/package status.
Listing Packages
What is included with the Individual Vehicle Listing?
The Individual Vehicle Listing is $24.99 and includes one vehicle listing, a 45-day listing period, admin-approved posting consideration, and a lead inquiry form.
What is included with the Sales Professional Package?
The Sales Professional Package is $59.99 per month and includes up to 5 active vehicle listings, 5 Facebook Group promotions per month, admin-approved posting, lead management dashboard access, and listing performance tracking.
What is included with Sales Professional Preferred?
The Sales Professional Preferred Package is $89.99 per month and includes up to 15 active vehicle listings, unlimited Facebook Group promotion eligibility, priority approval, a featured salesperson profile, lead management dashboard access, and listing performance tracking.
What is included with the Dealer Plan?
The Dealer Plan is $249.99 per month and includes up to 50 active vehicle listings, up to 3 employee accounts, unlimited Facebook Group promotion eligibility, a dealer profile page, featured dealer placement, dealer inventory search page, priority support, and lead management tools.
Add-On Promotions
What is a Featured Vehicle?
A Featured Vehicle promotion gives a vehicle additional visibility through homepage placement, category placement, or featured promotional opportunities when available.
What is a Dealer Spotlight?
A Dealer Spotlight is a promotional placement designed to feature a dealership, highlight inventory, and increase brand exposure across Michigan Auto Marketplace.
What is a Marketplace Boost?
A Marketplace Boost is an optional promotional upgrade designed to help increase vehicle visibility and marketing reach.
Buyer & Seller Responsibility
Does Michigan Auto Marketplace verify every vehicle?
No. Sellers are responsible for the accuracy of their listings. Buyers are responsible for verifying vehicle condition, ownership, title status, mileage, history, price, and all transaction details.
Is Michigan Auto Marketplace responsible for transactions?
No. All purchases, sales, trades, payments, inspections, and agreements are strictly between the buyer and seller. Michigan Auto Marketplace is not responsible for any transaction between users.
Are refunds available?
All listing fees, membership fees, advertising fees, and promotional purchases are final and non-refundable unless otherwise required by law.
Account & Support
Can dealerships have multiple users?
Yes. The Dealer Plan includes up to 3 employee accounts.
Can I cancel my monthly package?
Yes. Monthly packages may be canceled according to the account settings and billing terms. Access to package features ends when the active billing period expires.
How do leads work?
Interested buyers can submit inquiries through vehicle listings. Leads are routed to the seller, sales professional, or dealership based on the listing setup.
Ready to Sell More Vehicles?
List your vehicle, promote your inventory, and reach more buyers across Michigan.
